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coreSTORE coreFORCE

Voters 9

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9

Add SMS option on Manage 4473 Page (Or Section C)

  • Live
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 Jimm Shepard

For us it would be great if we could have the option to send an SMS from the Manage 4473 page, or optionally Section C. Possibly even with a canned message that would let the customer know that their background has been approved. In Illinois, we have a much higher percentage of delayed responses than most other states and this is a very frequent activity. We would like the message to be customizable so that we could add wording related to the waiting period as well.

  • 10-19-2021 -
A

Activity Newest / Oldest

J

Jess

How do we activate this feature? Don't see it as an option.

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Ben

From the manage 4473 module click the check box next to the 4473 you would like to send an SMS message to. A button will appear that says "send sms" click it and type in a message.
Unfortunately it's not automated and you have to type out the message every time. It would be nice if you could at least write out a few options and select the one you want.

E

Ezra Weinstein

This is live.

  • S
E

Ezra Weinstein

Status changed to: Live

E

Ezra Weinstein

Status changed to: In progress

S

Sonnie

Yep... an automated text with the click of a button would be very useful.

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Charly Zink

This would be very useful, the customer is always anxious for a response.